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FICCI organizes webinar on 'Navigating the New Normal'

May 14, 2020

NEW DELHI, 14 May 2020: FICCI jointly with SAP India yesterday organized a webinar on 'Navigating the New Normal' to identify the challenges and discuss possible ways of approaching the new normal.


Coronavirus Outbreak has dazed the foundations of human civilization across the world. The viral outbreak has not only impacted the society but economy as well. It has brought challenges like cash flow, supply chain issues, administrative, and operational issues with no clear answers, no clear path to recovery, and event no past learnings to build on. The only path ahead for the organizations are full of unknowns and thus it presents a steep learning curve. COVID-19 has drastically changed our business models and poses a new obstacle before the high-level policy makers and top professionals to ensure that their work remains unaffected despite such turbulence. Even though the situation looks bleak now, new management skills, leveraging technologies will redefine the approach to navigate through the new normal and towards a road to recovery.


Mr Dilip Chenoy, Secretary General, FICCI said, "Services sector should be given more focus, along with new management skills leveraging technology to truly revive the economy post Covid-19 lockdowns."


Mr Deb Deep Sengupta, President and Managing Director, SAP said, "Industries need to diagnose how Digital Natives responded to business problems by leveraging technology as the first port of call. Many businesses continue to rely on operational responses through assets and people."


Further elaborating, he said, "Going ahead companies need to adopt a 3-pronged strategy: Respond Quickly, Prepare for Recovery and Reimagine their Future."


The session also deliberated on topics like "How remote working framework has become the new norm", "Priority areas for the industry in the upcoming months" and "Way forward to the key challenges which are affecting business continuity in the current scenario".


Mr Rahul Rishi, Partner, EY moderated the sessions.