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Government is accelerating Ease of Doing Business, Insurance companies must bring Ease of Claims: Anurag Thakur

Aug 28, 2020

NEW DELHI, 28 August 2020: Minister of State for Finance & Corporate Affairs, Mr Anurag Thakur today said that India has a vibrant insurance industry that has spearheaded the Government's policy of insuring the uninsured.  

 

Addressing the 21st edition of the Annual Insurance Conference 'FINCON 2020'organized by FICCI, Mr Thakur said, "The industry has gradually pushed insurance penetration in the country and proliferation of insurance schemes." 

 

"Whether it's Pradhan Mantri Fasal Bima Yojana, Ayushman Bharat Pradhan Mantri Jan-Arogya Yojana, Pradhan Mantri Jeevan Jyoti Bima Yojana, Pradhan Mantri Suraksha Bima Yojana, or innovative insurance products like 'Arogya Sanjeevani' and 'Corona Kavach', by partnering together we have brought Ease of Living for our people," he added. 

 

Mr Thakur said that the post Covid world will be very different and India's insurance sector must gear up to seize the moment.

"While the government accelerates Ease of Doing Business, the insurance companies should work towards bringing Ease of Claims by making it painless. A seamless process will further help dispel the impression that the insurance companies may not own up to claims swiftly. This single step will boost customer confidence and help insurance companies penetrate the market," he added. 

 

"There was a time when Passport issuance and renewable was possible only at Passport Kendras, today one can easily get this done at the stipulated Post Offices. The Insurance sector too, must explore new ways of outreach. The Government has come out with several schemes with low premium and in the rural areas these products might be a better fit. "No two states and sectors in India are the same, a blanket approach will not work," said Mr Thakur.

"Insurance companies must further adopt digitalization, log onto platforms used by various segments and emphasize on trust building. Globally, we must look at best practices and benchmarks, adopt and adjust them for the Indian customer," he added. 

 

"My assurance to the insurance industry, that we will work with you to unleash the potential of this sector to create more employment, provide innovative products and building a culture of risk management in the country," Mr Thakur said. 

 

FICCI's Insurance Industry Awards 2020 were also announced earlier in the day and the winning companies were presented the awards in the august presence of Mr Anurag Thakur, Minister for Finance and Corporate Affairs, Govt of India. 

  

FICCI Insurance Industry Awards 2020 - Award Winners

  

Serial No.

Category

Number of Awards

Winner

 

Winner

 

1

Best Insurance Campaign

1

Kotak General Insurance Company Ltd

2

Excellence in Digital Sales

2

Max Life Insurance Company Ltd

(Life Category)

HDFC ERGO General Insurance Company Ltd

(Non-Life Category)

3

Most Innovative Insurer

2

HDFC Life Insurance Company Ltd

(Life Category)

Acko General Insurance Ltd

(Non-Life Category)

4

Claims & Customer Service Excellence

2

ICICI Prudential Life Insurance Company Ltd

(Life Category)

 

HDFC ERGO General Insurance Company Ltd

(Non-Life Category)

5

Best CSR Initiative

2

Aditya Birla Sun Life Insurance Company Ltd

(Life Category)

ICICI Lombard General Insurance Company Ltd

(Non-Life Category)

6

Special Jury Award

1

Life Insurance Corporation of India

7

Insurer of the Year

2

SBI Life Insurance Company Ltd

(Life Category)

SBI General Insurance Company Ltd

(Non-Life Category)